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overview | when is mediation appropriate? | what happens? | who are the mediators? |
| * Overview top |
The Durham Community Mediation Program has been established to assist residents in Durham Region in resolving conflict through mediation. Trained community volunteers provide the services to participants at no cost.
PURPOSE
- Provide a fair and accessible forum through which community members in dispute can obtain quick and satisfying resolutions
- Resolve issues before they escalate to the court and/or police intervention
- Assist in the preservation of the relationship between the parties in conflict
- Promote constructive resolution skills through the mediation process
Our mediation program utilizes the F.R.I.E.N.D concept:
F-fairness
R-respect
I-inclusivness
E-empathy
N-neutrality
D-diplomacy
| * When is Communty Mediation Appropriate? top |
COMMUNITY MEDIATION IS NOT A COUNSELING OR A LEGAL PROCESS. IT DOES NOT PREVENT YOU FROM TAKING OTHER COURSES OF ACTION.
| * What Happens? top |
The Case Development
- Parties meet privately with mediators
- Mediators explain mediation process, answering any questions or concerns
- Schedule a date for mediation
The Mediation
- Uninterrupted time to express personal feelings of the conflict to the other party
- Gain a better understanding of the other party's perspective
- Possibility of drafting a written agreement between the two parties
| * Who are the Mediators? top |
- Volunteers trained in conflict resolution coming from many cultural and employment backgrounds
- Representing a diviserse, cultural, age, employment and language background
To request the mediation service or for further information, contact us or email Charmaine Calvin
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